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Shipping & Delivery
What are the shipping charges on Indya?
All shipping charges on Apparels, Jewellery and Accessories are FLAT irrespective of the order size and weight, for Food, Wellness and Spiritual, shipping charges are calculated as per the actual weight of the products, with a minimum of USD 15 applied.
| Country | Shipping Cost |
| India | INR 50 |
| USA | USD 15 |
| Canada | CAD 17 |
| United Kingdom | GBP 13 |
| Australia | AUD 17 |
| Singapore | SGD 35 |
| Malaysia | SGD 20 |
| Europe | EUR 17 |
| UAE | AED 90 |
| Saudi Arabia | SAR 120 |
| Guyana | USD 35 |
| Trinidad & Tobago | USD 35 |
| Fiji | FJD 33 |
| New Zealand | NZD 26 |
| Qatar | QAR 90 |
| South Africa | ZAR 325 |
| Thailand | THB 494 |
| Mauritius | MUR 1412 |
| All Other Countries | USD 15 |
Do the shipping charges vary on the number of items purchased/weight of the order?
All shipping charges on Apparels, Jewellery and Accessories are FLAT irrespective of the order size and weight, for Food, Wellness and Spiritual, shipping charges are calculated as per the actual weight of the products, with a minimum of USD 15 applied.
How long will it take for my order to reach me?
Delivery time within India-10 Day Delivery
International delivery time-15 Day Delivery
Made to Order styles may take upto 30-45 days due to the workmanship of the product.
What delivery methods do you use?
We use leading courier companies such as Bluedart, OnlineXpress, Xpressbees, Ecom Express, Delhivery & DTCT for shipments in India. All international orders are sent through DHL and FedEx.
How do international duties and taxes work?
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and will not be able to define the cost as it varies from country to country.No additional duties will be charged upon delivery in the USA and Canada. For all other countries, additional duties may be charged as per that country's import policy.However, no duty is applicable on the specified order value for the below list of countries.
| Country | No Duties applicable for order values less than- |
| Australia | AUD 1000 |
| United Kingdom | GBP 135 |
| Singapore | SGD 400 |
| United Arab Emirates | AED 950 |
| Saudi Arabia | SAR 1000 |
| United States | No Additional duties will be Charged upon delivery |
| Canada | No Additional duties will be Charged upon delivery |
What should be done if my package has been opened or tampered with?
If your package has been opened or tampered with, we request you to not accept the shipment and immediately inform our customer care team.
For orders and queries within India:
Reach us on WhatsApp at +91-7303700176
For orders and queries outside India (International only):
WhatsApp at +91-8929987349 or Contact us via email at customercare@houseofindya.com.
Kindly note, any intimation after 24 hours of the attempted delivery, will not be considered.
What is the delivery time for food orders?
Food-only orders are delivered internationally within 15 days.
What if my order includes apparel or jewellery along with food?
Small cart orders below the free shipping limit will be delivered in 15 days when combined with apparel or jewellery.
What should I do if I receive a damaged or expired item?
Please contact our customer support within 48 hours of delivery for assistance.
Can I combine food and non-food items in the same order?
Yes, you can. However, the delivery time may extend up to 15 days when food items are shipped together with apparel or jewellery.